How Our Service Works (HOSTED VERSION ONLY)
Waiter Solutions is a premier SaaS (Software as a Service) provider catering to small and medium sized restaurants. Waiter Solutions will allow integration & implementation of your restaurant's menu and services offered to be viewed & managed online, giving your customers the ability to order food items directly on your website. It is an alternative to the traditional telephone order-taking.
We reserve the right in our sole and absolute discretion to make changes without notice in how we operate our service. Any description of how our service works should not be considered a representation or obligation with respect to how the service will always work.
By starting your Waiter Solutions Membership
* Free 30 day Trial & Setup Fee
From time to time, Waiter Solutions will offer a free 30 day trial to new members. You may use our service unconditionally, without any limitations (except fee service listed as optional in the pricing page) to the features provided for 30 days. Should you choose not to be billed after the trial ends, you must cancel your account within 30 days. Any accounts passed the 30 day period will be charged the monthly due, including any additional charges incurred by use of any of our special features.
The Waiter Solutions hosted services carry a one-time, non-refundable setup fee (noted on the pricing page & varies with service package). The setup fee is deferred until your trial has ended, and will be included in your first month's bill.
* Ongoing Membership
Your Waiter Solutions membership will continue in effect unless and until you cancel/deactivate your account or we terminate it. You may cancel /deactivate your membership to Waiter Solutions at anytime, and cancellation/deactivation will be effective immediately. WE DO NOT PROVIDE REFUNDS OR CREDITS FOR ANY CANCELLATIONS/DEACTIVATIONS THAT TAKE PLACE ON YOUR NEXT BILLING DATE. To cancel, send an email to firstname.lastname@example.org with the subject of "Deactivate my Account." We will do so within 5 (five) business days. We reserve the right to terminate your account for any reason we deem fit.
Disclosure of Personal Information
Waiter Solutions utilizes industry-standard protocol for certain transmissions to us by you, in order to encrypt the personal information that you send to us through the registration and sign up process.
You are responsible for maintaining the confidentiality of your account information and for restricting access to your computer or mobile device through which you access your Waiter Solutions account. Users of public or shared computers or unprotected mobile devices should log out at the completion of each visit to the Waiter Solutions website.
Waiter Solutions cannot guarantee the security of your personal information and cannot assume liability for improper access to it. By using this Web site, or providing personal information to us through any means, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of this site.
By using the Waiter Solutions service, you consent to receiving electronic communications from Waiter Solutions. These communications will include notices about your account (e.g., e-mails and information relating to features on the website) and information concerning or related to our service. These communications are part of your relationship with Waiter Solutions and you receive them as part of the Waiter Solutions membership. You agree that any notice, agreements, disclosure or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.
If you need assistance with your account, you may reach Waiter Solutions at email@example.com.
Limitations on Use
Right to Terminate
We reserve the right to terminate or restrict your use of our service, without notice, for any reason whatsoever.
Links and Pages
30 Days Limited Money Back Guarantee
The 30-Day Money-Back Guarantee is our way of ensuring your complete satisfaction with our products. When you place an order, you will receive a full working version of our software, not a demo or a time-limited version.
We reserve the right to fix any software related issues and non-working features listed on our website's pricing page at the time of purchase, should any arise. If we're unable to rectify a feature relative issue that prevents normal use of our software, we will provide a full refund within 14 days.
Waiter Solutions cannot give refunds if you simply changed your mind or 'testing' our software. Please use our unlimited online demo for testing purposes. Refunds available to US/CA/UK clients only.
Limitations on Liability
Waiter Solutions does not accept liability beyond the remedies set forth herein, including but not limited to any liability for product not being available for use, lost profits, or loss of business. Except as expressly provided herein, the company will not be liable for any consequential, special, indirect, or punitive damages, even if advised of the possibility of such damages, or for any claim by any third party. You agree that for any liability related to the purchase of product, Waiter Solutions is not liable or responsible for any amount of damages above the amount invoiced for the applicable product. Notwithstanding anything in this agreement to the contrary, the remedies set forth in this contract shall apply even if such remedies fail their essential purpose.
Any claim, dispute, or controversy (whether in contract, tort, or otherwise, whether preexisting, present or future, and including statutory, common law, intentional tort and equitable claims) between you and Waiter Solutions, its agents, employees, principals, successors, assigns, and/or affiliates arising from or relating to this contract, its interpretation, or the breach, termination or validity thereof, the relationships which result from this contract (including, to the full extent permitted by applicable law, relationships with third parties who are not signatories to this agreement), Waiter Solutions's advertising, or any related purchase shall be governed by the laws of the State of Washington.
By use of our service and by checking/agreeing to the "terms of service" you expressly agree to this contract between you and Waiter Solutions. The contract agreed to with Waiter Solutions shall be governed by and construed in accordance with the laws of the State of Washington.
Waiter Solutions, LLC