Acceptance of Terms of Use

These Terms of Use govern your use of the Waiter Solutions, LLC, herein referred to as Waiter Solutions, its services and website. By purchasing a subscription of any kind from Waiter Solutions, you accept and agree to be bound by these Terms of Use. These Terms of Use/Service are an ongoing contract between you and Waiter Solutions and apply to your use of the Waiter Solutions service and website.



Changes to Terms of Use

Waiter Solutions reserves the right, with or without notice to you, to change these Terms of Use in our sole and absolute discretion. The most current version of these Terms of Use can be reviewed by clicking on the "Terms of Use" located on most of our public on our website. The most current version of the Terms of Use will supersede all previous versions. Your continued use of the Waiter Solutions website or continued use of our service after changes are made represents that you agree to be bound by such changes.

How Our Service Works (HOSTED VERSION ONLY)

Waiter Solutions is a premier SaaS (Software as a Service) provider catering to small and medium sized restaurants. Waiter Solutions will allow integration & implementation of your restaurant's menu and services offered to be viewed & managed online, giving your customers the ability to order food items directly on your website. It is an alternative to the traditional telephone order-taking.

We reserve the right in our sole and absolute discretion to make changes without notice in how we operate our service. Any description of how our service works should not be considered a representation or obligation with respect to how the service will always work.

 * Billing
By starting your Waiter Solutions Membership, you are expressly agreeing that Waiter Solutions is authorized to charge you a monthly membership fee, any applicable tax and any other charges you may incur in connection with your use of the Waiter Solutions service to the Payment Method you provided during registration (or to a different Payment Method if you change your account information). As used in these Terms of Use, "billing" shall indicate either a charge or debit, as applicable, against your Payment Method, including a checking account, where applicable. Unless you cancel your subscription, you are hereby agreeing to the recurring monthly billing of your form of payment by Waiter Solutions. You acknowledge that the amount billed each month may vary from month to month for reasons that include, differing amounts due to promotional offers, differing amounts due to changes in your membership plan, changes in the amount of applicable sales tax or termination of your membership, and you authorize us to charge your Payment Method for such varying amounts. All fees and charges are nonrefundable and there are no refunds or credits for partially used periods. We may change the fees and charges in effect, or add new fees and charges from time to time, but we will give you advance notice of these changes by email. If you want to use a different Payment Method or if there is a change in your credit card validity or expiration date, you must edit your Payment Method on your account or by contacting us at info@waitersolutions.com If your Payment Method reaches its expiration date, your continued use of the service constitutes your authorization for us to continue billing that Payment Method and you remain responsible for any uncollected amounts.

 * Free 30 day Trial & Setup Fee
From time to time, Waiter Solutions will offer a free 30 day trial to new members. You may use our service unconditionally, without any limitations (except fee service listed as optional in the pricing page) to the features provided for 30 days. Should you choose not to be billed after the trial ends, you must cancel your account within 30 days. Any accounts passed the 30 day period will be charged the monthly due, including any additional charges incurred by use of any of our special features.

The Waiter Solutions hosted services carry a one-time, non-refundable setup fee (noted on the pricing page & varies with service package). The setup fee is deferred until your trial has ended, and will be included in your first month's bill.

 * Ongoing Membership
Your Waiter Solutions membership will continue in effect unless and until you cancel/deactivate your account or we terminate it. You may cancel /deactivate your membership to Waiter Solutions at anytime, and cancellation/deactivation will be effective immediately. WE DO NOT PROVIDE REFUNDS OR CREDITS FOR ANY CANCELLATIONS/DEACTIVATIONS THAT TAKE PLACE ON YOUR NEXT BILLING DATE. To cancel, send an email to info@waitersolutions.com with the subject of "Deactivate my Account." We will do so within 5 (five) business days. We reserve the right to terminate your account for any reason we deem fit.

Disclosure of Personal Information

Refer to our Privacy Policy for complete notice of disclosure of your personal and any identifiable information.

Security

Waiter Solutions utilizes industry-standard protocol for certain transmissions to us by you, in order to encrypt the personal information that you send to us through the registration and sign up process. You are responsible for maintaining the confidentiality of your account information and for restricting access to your computer or mobile device through which you access your Waiter Solutions account. Users of public or shared computers or unprotected mobile devices should log out at the completion of each visit to the Waiter Solutions website.

Waiter Solutions cannot guarantee the security of your personal information and cannot assume liability for improper access to it. By using this Web site, or providing personal information to us through any means, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of this site.

Electronic Communications

By using the Waiter Solutions service, you consent to receiving electronic communications from Waiter Solutions. These communications will include notices about your account (e.g., e-mails and information relating to features on the website) and information concerning or related to our service. These communications are part of your relationship with Waiter Solutions and you receive them as part of the Waiter Solutions membership. You agree that any notice, agreements, disclosure or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.

Customer Service

If you need assistance with your account, you may reach Waiter Solutions at info@waitersolutions.com.

Limitations on Use

You must be 18 years of age or older to become a member of the Waiter Solutions service.You may not download (other than through page caching necessary for personal use, or as otherwise expressly permitted by these Terms of Use), modify, copy, distribute, transmit, display, perform, reproduce, duplicate, publish, license, create derivative works from, or offer for sale any information contained on, or obtained from, the Waiter Solutions website, without our express written consent. You may not frame or utilize any framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Waiter Solutions without our express written consent. You may not use any meta tags or any other "hidden text" utilizing the Waiter Solutions name or trademarks without our express written consent. Any unauthorized use of the Waiter Solutions website or its contents will terminate the limited license granted by use and may result in legal action against you.

Right to Terminate

We reserve the right to terminate or restrict your use of our service, without notice, for any reason whatsoever.

Links and Pages

Some of the hyperlinks on Waiter Solutions website may lead to other websites or applications that are not controlled by, or affiliated with, Waiter Solutions. In addition, other websites may link to the Waiter Solutions website or Waiter Solutions may include links to the websites of businesses, including those that have associations with us through certain program. Waiter Solutions has not reviewed these websites and is not responsible for the offerings of any of these sites or the content, privacy policies or terms of use of these websites or Applications. You acknowledge and agree that Waiter Solutions is not responsible or liable for, and does not otherwise warrant, the actions of these third parties, the products or contents on the websites, or the performance of any Applications and devices.

30 Days Limited Money Back Guarantee

The 30-Day Money-Back Guarantee is our way of ensuring your complete satisfaction with our products. When you place an order, you will receive a full working version of our software, not a demo or a time-limited version.

We reserve the right to fix any software related issues and non-working features listed on our website's pricing page at the time of purchase, should any arise. If we're unable to rectify a feature relative issue that prevents normal use of our software, we will provide a full refund within 14 days.

Waiter Solutions cannot give refunds if you simply changed your mind or 'testing' our software. Please use our unlimited online demo for testing purposes. Refunds available to US/CA/UK clients only.

Limitations on Liability

Waiter Solutions does not accept liability beyond the remedies set forth herein, including but not limited to any liability for product not being available for use, lost profits, or loss of business. Except as expressly provided herein, the company will not be liable for any consequential, special, indirect, or punitive damages, even if advised of the possibility of such damages, or for any claim by any third party. You agree that for any liability related to the purchase of product, Waiter Solutions is not liable or responsible for any amount of damages above the amount invoiced for the applicable product. Notwithstanding anything in this agreement to the contrary, the remedies set forth in this contract shall apply even if such remedies fail their essential purpose.
Any claim, dispute, or controversy (whether in contract, tort, or otherwise, whether preexisting, present or future, and including statutory, common law, intentional tort and equitable claims) between you and Waiter Solutions, its agents, employees, principals, successors, assigns, and/or affiliates arising from or relating to this contract, its interpretation, or the breach, termination or validity thereof, the relationships which result from this contract (including, to the full extent permitted by applicable law, relationships with third parties who are not signatories to this agreement), Waiter Solutions's advertising, or any related purchase shall be governed by the laws of the State of Washington.
By use of our service and by checking/agreeing to the "terms of service" you expressly agree to this contract between you and Waiter Solutions. The contract agreed to with Waiter Solutions shall be governed by and construed in accordance with the laws of the State of Washington.

Waiter Solutions, LLC