Overview

Frequently Asked Questions

Is the platform truly white-label?

Yes - all our branding will be stripped and replaced with yours. You'll also be able to use your own domain name and email.

Is there a fee to receive orders?

We provide a flat fee to use our service and our standard method or receiving orders are free. However certain notification methods such as faxing, automated calls and text message do carry additional costs.

Can I use my own credit card processor?

We have partnered with certain merchant providers and gateways, which have been fully integrated in our software.
If you want to use your own providers, you're free do so. There is a one-time setup fee of $499 to create the gateway API and a $5 per month (per store) integration fee.

How long until my system is ready for use?

We manually setup each account. This process could take up to 72 hours.

Can I use my own designs?

Yes - you can create templates for your restaurants and embed the online ordering (and other pages) directly into the body of the website.

What happens if I go over my maximum stores allowed?

If you've gone over the maximum store your plan allows for, you'll need to upgrade to the next highest plan or purchase an additional plan of the same type.

Can I host my clients on my own server?

Yes - our software is very unique in that it will allow you to fully and seamlessly embed the online ordering in your web design and host it on another server.

Are there any fees to use the pre-built website templates?

No - you're free to use our designs as long as you have an active plan with us.